Gamex Privacy Policy — Your information is safe with us

Last updated: January 2025

Gamex places the highest importance on the privacy of users in Bangladesh. This policy clearly states how your personal information is collected, stored, and used. By continuing to use the platform, you are considered to have consented to this policy. For any questions, FAQ View page.

Encrypted data protection No selling data to third parties Personal information is kept private Mobile-friendly platform Transparent data usage policy Secure payment information For Bangladeshi users Encrypted data protection No selling data to third parties Personal information is kept private Mobile-friendly platform Transparent data usage policy Secure payment information For Bangladeshi users

What information we collect and why

Information collected at registration

When opening an account at gamex, your name, email address, mobile number, and date of birth are collected. This information is used to verify your identity and ensure the security of your account. Collecting your date of birth for age verification is mandatory, as gamex only serves users aged 18 and above. The information you provide is stored securely on encrypted servers. Your personal information is not sold or transferred to any third party.

Financial transactions and payment information

Payment information necessary for deposits and withdrawals is collected, however no complete card numbers or bank passwords are stored on our servers. All financial transactions are completed using industry-standard SSL encryption technology. Transaction history is retained solely to fulfill account verification and tax-related obligations. We are legally required to notify the relevant authorities if suspicious financial activity is detected. This process is conducted in full compliance with applicable laws in Bangladesh.

Usage data and cookies

Data regarding your gaming activity on the platform, preferred games, and session duration is collected to help improve the quality of our service. Cookies are used to remember your login status and preferences, so you do not have to reconfigure settings each time. We also use analytical cookies to help us understand which parts of the site are used most. You can disable cookies at any time from your browser settings, though some features may not function as a result. None of the information collected from cookies reveals your identity.

Your rights and data deletion

Under applicable laws in Bangladesh, you have the right to view, correct, and request deletion of your personal information. If you request account closure, your personal information will be deleted within the stipulated timeframe, though some financial records may need to be retained for a specified period due to legal obligations. To request data correction or deletion, please contact our support team. gamex never shares your information with third parties for marketing purposes without your request. We are always committed to protecting your privacy.

Common questions about privacy

gamex does not sell your personal information to any advertisers or third parties. Only the information necessary for payment processing and fulfilling legal obligations may be shared with the relevant authorized parties. To learn more about this, FAQ View page.

Upon requesting account closure, personal information will be deleted as quickly as possible. However, records of financial transactions may need to be retained for a specified period due to legal obligations. To submit a data deletion request, please contact our support email.

For significant changes, you will be notified via your registered email or through the platform. You can check whether changes have been made by looking at the "Last updated" date at the top of this page. It is a good habit to check this page from time to time to stay informed.

Get started on a secure platform today

Your information is completely secure at gamex. Open an account with confidence and enjoy the best gaming experience in Bangladesh.